top of page
  • What is your cancellation and no show policy?
    Please note there is a 24 hour advance notice when cancelling appointments. Due to being appointment only, schedules are done in advance according to bookings each day. By giving advance notice you are giving other clients the opportunity to book that time slot. If you cancel a tanning appt. less than 24 hours in advance you will be charged $25. If you cancel a perm. jewelry appt. less than 24 hours in advance you will be charged $35. If you are a no show for ANY appointment, you will be charged the full amount. We appreciate your understanding of this policy.
  • What is your late policy?
    If you are running late, we reserve the right to change the appointment time to fit the time remaining OR decline the service. It will cut your appointment time if we can still accommodate you. You will be charged 100% of the service if we cannot see you.
  • Do you offer urgent appointments? Do you offer after hours appointments?
    We will do our best to accommodate any last-minute appointment requests, but cannot guarantee openings. Please reach out if you need an appointment when we are closed - we will do everything in our power to accommodate.
  • Where do I park?
    When you turn off Orchard, there will be reserved spots immediately to your right, feel free to park in those spaces! Any other parking spot works as well!
  • How does permanent jewlery work?
    The process is simple! Pick out a chain from our numerous different options. Once you take a seat with us, the process takes anywhere from 5-10 minutes. We measure your wrist, finger, neck, or ankle for sizing. Finally, we weld a jump ring together and check for any breakage before you leave.
  • Does it hurt?
    Not at all! It's a burst of air and a flash. It does not touch your skin, and even if it did, it wouldn't hurt.
  • Can I add charms later?
    Of course! If you don't want to purchase a charm during your appointment, you're welcome to come back at any time and add to any existing piece!
  • What if I need to get an MRI or surgery?
    If your doctor requires you to take off your permanent jewelry, simply cut the jewelry off at the jump ring. When you are done with your procedure, bring your piece back in so we can re-weld it at no additional cost.
  • Is permanent jewelry TSA approved?
    You will not have any issues with your permanent jewelry when going through security. Custom jewelry may sound the alarm if it contains magnetic metals like iron, nickel, and cobalt. Our jewelry is made from 14k Gold which will not sound off any security alarms.
  • What if I play sports?
    No problem! You can get the same permanent jewelry experience, but we bond it with a clasp. This allows you to remove any jewelry for sports.
  • Who can get permanent jewelry?
    We do not recommend anyone with a pacemaker to get permanent jewelry. We also do not allow anyone under the age of 5.
  • How do I take care of my jewelry?
    Wash your jewels with warm water & Dawn dish soap. This helps remove any dirt & oils that may be built up on your jewelry over time. The pH of your skin may react to metal jewelry. Not getting enough water? In a humid environment? Put a little extra lotion on? Even high-quality metal jewelry can sometimes leave a green tint when the metals react with the acidity of your skin. It can also be caused by other substances on your skin, such as lotion, oils, or perfumes. Luckily, this tint is completely harmless. An easy way to remove this is to apply rubbing alcohol or makeup remover to a cotton pad and gently wipe down the affected area on your skin. If you have a known allergy to brass, please be aware when purchasing our gold-filled jewelry. While gold-filled has an outer layer of 5-10% 14k gold over brass, it still contains brass as a base metal. Skin that is highly sensitive to brass may be affected. For these customers, we recommend sterling silver, gold vermeil, or solid gold jewelry. All of our pieces are hypoallergenic. Gold jewelry may vary slightly in color. This is because it’s a mixture of gold and other metals (called gold alloy). 24k solid gold is quite soft and can easily dent and scratch, making it less durable for everyday use. 14k gold is 14/24 or about 58% gold, and about 42% other metals - this is the most common gold selection due to its durability. The particular mixture of metals gives the gold alloy its own hue and tone which can vary slightly.
  • What is my chain breaks later on?
    We ensure the welded jewelry is secure before you exit your appointment. Just because our pieces are designed to last, it does not mean they're unbreakable. Once fitted and cut, the sale is final. Bronzed and Bonded is not responsible for lost, snagged, or broken chains. If your chain breaks at the jump ring welding site, we will offer a complimentary re-weld.
  • What is DHA?
    DHA (dihydroxyacetone) is the sunless agent used in tanning solutions. It is usuallyderived from sugar beets or sugar cane and reacts chemically with the amino acids inyour skin. The process is similar to cutting an apple and it turning brown if you leave itout. DHA is approved by the FDA and is considered nontoxic and noncarcinogenic. It isalso recommended by the Skin Cancer Organization, American Academy of Dermatology, American Medical Association and the American Cancer Society.
  • How is my tan custom?
    Trust us, your tan is very custom! As we discuss your desired darkness, we evaluate your undertones and will customize the tan to achieve your perfect bronzed glow! There are many other things we take into consideration: skin type, hair color, eye color, etc.
  • How should I prepare for my tan?
    Shower and exfoliate the day before if possible. Exfoliating prior to your appointment is the most important and crucial key step in achieving the best tan. Exfoliate with an exfoliating mitt (pictured), not an oil based scrub! When bathing, use a soap/bath gel that you can see through (transparent). White bar soaps and thick/creamy bath gels can have ingredients that will act as a barrier and can either neutralize the DHA’s reaction with the skin, or can result in uneven or splotchy tans. A Ph balancing soap is also a good option to use when bathing prior to the tan. Do not apply lotions, moisturizers, perfumes or anything with oil in it onto your skin before your spray tan. Remove deodorant and make-up. These products can act as a barrier to the tanning solution, causing an uneven tan. Facials, shaving and waxing, or any other hair removal procedures should be done at least one day prior to your tanning session. Wear loose, dark clothing and flip flops to wear after your appointment. ​
  • Is sunless tanning safe for pregnant and breastfeeding women?
    It is usually recommended to wait until after your first trimester but yes you can spraytan when you are pregnant. The solution only reacts with the top layer of your skin, it doesn’t enter the blood stream.
  • What is the difference between rapid and standard spray tan?
    The only difference is shower time. For our rapid tan, your artist will give you a specific time between 2-5 hours depending on your desired darkness. The regular spray tan requires 8 hours before a rinse. Both solutions have the ability to be as light or as dark as you desire. They also both last the same amount of time. Both tans take 24 hrs to develop.
  • When can I sweat or workout?
    We recommend waiting at least 8 hours to workout with both the rapid and standard tan. Sweating heavily can impact the outcome of your tan.
  • Can I get a spray tan if I have a sunburn or my skin is peeling?
    This might be the one time that we recommend that you don’t get a spray tan! Don't forget your SPF!
  • What do I wear during my appointment?
    Ladies, you are welcome to wear as much or as little as you desire! Gentleman, we request that you wear underwear or swim trunks. Anything you leave on will leave a tan line.
  • How long will my tan last?
    Your tans life will depend on several factors! Your skin type, skin cycle, lifestyle, and care will all affect the tan's life. It should last a minimum of a week but with the right care - it can last longer! Try to moisturize as much as possible, try to avoid exfoliation or any activities that help exfoliate your skin. Keep in mind that long showers/baths, hot tubs, heavy sweating, and swimming in salt water and/or chlorine all tend to dry out your skin.
  • How do I take care of my tan?
    Avoid touching your skin with your hands until after showering to avoid color transfer to your hands. Stay away from activities that will cause you to sweat or get wet. This includes exercising, being in excessive heat, doing the dishes, swimming or showering, etc. When the it's time to rinse, do a warm water rinse. Rinse the bronzer off until you see the water is clear, then pat dry. Continue to avoid bar soaps and body washes with heavy moisturizers, sulfates or “renewing”. Moisturize! We cannot stress the importance of this step. Moisturize at least twice a day! Keeping your skin hydrated is key to extending the life of your tan. Drink plenty of water, this will keep your tan radiant and will help with proper fading. Avoid applying products to your skin that contain alcohol, mineral oils, or anything abrasive as these products can dry your skin, and wear the tan off prematurely. Use a non-aerosol, oil free, water resistant SPF
  • It's that time of the month. Can that affect my tan?
    Yes, during our periods our hormones are off which can affect your skin. So if it is that time of the month, you might see lighter tanning results!
bottom of page